Support & FAQ

Need help? Check our frequently asked questions or contact our support team for quick assistance.

📞

Call Us

01730805417
Mon – Sat (9 AM – 6 PM)

📧

Email Support

cozyglasses80@gmail.com
24–48 hour response

📦

Order Help

Track, modify, or cancel your order easily.

Frequently Asked Questions

How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
How can I track my order?
You can track your order using the Track Order page with your Order ID.
Do you offer warranty on products?
Yes, frames come with a 6-month warranty and lenses with a 3-month warranty against manufacturing defects.
Can I return or exchange my order?
Returns or exchanges are accepted as per our return policy. Please contact support for assistance.
Which lenses are best for screen use?
Blue light protection lenses are recommended for prolonged use of computers and mobile devices.
How do I contact customer support?
You can call us, email us, or use the support page to reach our customer care team.